CableMod’s “12VHWPR” Angled Adapters Recalled: $74K Property Damages Reported

February 8, 2024

CableMod’s “12VHWPR” Angled Adapters Recalled: $74K Property Damages Reported

Summary: CableMod adapters have been recalled by the CPSC due to reports of damage and potential risks to consumers, with refunds or store credit being offered as compensation.

  • CPSC has issued an official recall for over 25,300 units of angled adapters
  • CableMod is taking responsibility for the issue and offering full refunds or store credit
  • It is recommended to use native 12VHPWR cables or official NVIDIA cable adapters to prevent potential damage

CableMod adapters have been at the center of a recent controversy, as the Consumer Product Safety Commission (CPSC) has issued an official recall for over 25,300 units of angled adapters. The recall notice, discovered by HotHardware, states that these adapters are prone to causing damage and poses a risk to consumers.

According to the CPSC, CableMod has received 272 reports of these adapters becoming loose, overheating, and even melting into the graphics processing unit (GPU). This has resulted in an alarming $74,500 worth of property damage claims in the United States alone. Thankfully, no injuries have been reported thus far.

The recall encompasses all types of CableMod angled adapters, including the revised version (1.1) as well as the 90-degree and 180-degree variants. It’s important to note that this also includes reversed versions, as certain GPUs have power connectors rotated.

CableMod is taking responsibility for the issue and is committed to providing full refunds for the adapters, including shipping expenses. Alternatively, customers have the option to receive a $60 store credit for non-customized items at the official CableMod store. This recall applies to all purchases made between February and December 2023, whether directly from the store or through Amazon.

To prevent any potential damage, it is recommended to use native 12VHPWR cables provided by power supply companies whenever possible. If such cables are not available, users should consider using nVidia’s official cable adapters that come with every RTX 40 card or consult with their power supply manufacturer for suitable alternatives. Additionally, it is crucial to ensure that the cables are fully inserted to minimize any potential risks.

While CableMod has been actively addressing the issue on social media and forums by offering prompt replacements for damaged Graphics Cards, it is unfortunate that many affected users reported damage to their high-end RTX 4090 GPUs.

In light of this recall, it is essential for consumers to take the necessary steps to protect their systems and ensure their safety.


Background Information

About nVidia: NVIDIA has firmly established itself as a leader in the realm of client computing, continuously pushing the boundaries of innovation in graphics and AI technologies. With a deep commitment to enhancing user experiences, NVIDIA's client computing business focuses on delivering solutions that power everything from gaming and creative workloads to enterprise applications. for its GeForce graphics cards, the company has redefined high-performance gaming, setting industry standards for realistic visuals, fluid frame rates, and immersive experiences. Complementing its gaming expertise, NVIDIA's Quadro and NVIDIA RTX graphics cards cater to professionals in design, content creation, and scientific fields, enabling real-time ray tracing and AI-driven workflows that elevate productivity and creativity to unprecedented heights. By seamlessly integrating graphics, AI, and software, NVIDIA continues to shape the landscape of client computing, fostering innovation and immersive interactions in a rapidly evolving digital world.

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Technology Explained

GPU: GPU stands for Graphics Processing Unit and is a specialized type of processor designed to handle graphics-intensive tasks. It is used in the computer industry to render images, videos, and 3D graphics. GPUs are used in gaming consoles, PCs, and mobile devices to provide a smooth and immersive gaming experience. They are also used in the medical field to create 3D models of organs and tissues, and in the automotive industry to create virtual prototypes of cars. GPUs are also used in the field of artificial intelligence to process large amounts of data and create complex models. GPUs are becoming increasingly important in the computer industry as they are able to process large amounts of data quickly and efficiently.

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