MSI Resolves “Unsupported_Processor” BSOD Problem on Intel 600/700 Motherboards


September 6, 2023

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Summary:

  • MSI has identified the root cause of the problem on Intel 700 and 600 series motherboards.
  • MSI has released a BIOS update that focuses on updating the Intel CPU microcode (uCode).
  • MSI is committed to making this crucial BIOS update available for all 700 and 600 series motherboards within the current week.


MSI has successfully resolved the issue of the dreaded Blue Screen of Death (BSOD) caused by an “Unsupported_Processor” error. After thorough investigation, the company has identified the root cause of the problem on Intel 700 and 600 series motherboards, attributing it to settings within Intel’s Hybrid Architecture. It’s worth noting that this issue only affects 13th Gen Core i9 CPUs and specific versions of Windows, namely Windows 11 22H2 (OS Build 2221.2215) KB5029351, Windows 11 22H1 (OS Build 22000.2360) KB5029332, and Windows 10 22H2 (OS Build 19045.3393) KB5029331.

To address this concern, MSI wasted no time in releasing a BIOS update that focuses on updating the Intel CPU microcode (uCode). This update aims to resolve any BSODs related to “Unsupported Processor” messages encountered on select 600 and 700 series motherboards when paired with the aforementioned CPU models and Windows operating systems.

MSI is committed to making this crucial BIOS update available for all 700 and 600 series motherboards within the current week. Moreover, they have plans to release further updates by the end of September. While the specific BIOS version is not explicitly mentioned, users are advised to look out for a September release accompanied by a relevant description.

This swift action from MSI ensures that users facing the BSOD issue can now find solace in the forthcoming BIOS update. The company’s dedication to resolving this problem promptly demonstrates their commitment to providing a seamless user experience.

(Source)

Background Information


About Crucial Technology: Crucial Technology, founded in 1996, is a leading manufacturer of computer memory and storage solutions. They are known for producing a wide range of products, including solid-state drives (SSDs), RAM modules, and portable storage devices. Crucial's products are designed to enhance the performance and speed of computers, whether it's upgrading an older system or improving the capabilities of a new one.


About Intel: Intel Corporation, a global technology leader, is for its semiconductor innovations that power computing and communication devices worldwide. As a pioneer in microprocessor technology, Intel has left an indelible mark on the evolution of computing with its processors that drive everything from PCs to data centers and beyond. With a history of advancements, Intel's relentless pursuit of innovation continues to shape the digital landscape, offering solutions that empower businesses and individuals to achieve new levels of productivity and connectivity.

Intel Website: https://www.intel.com/
Intel LinkedIn: https://www.linkedin.com/company/intel-corporation/

About MSI: MSI (Micro-Star International) is a globally recognized company that specializes in the development and manufacturing of a wide range of computer products. With a rich history dating back to its establishment in 1986, MSI has emerged as a key player in the technology industry, consistently delivering innovative solutions that cater to the needs of both casual users and hardcore enthusiasts. The company's product portfolio encompasses a diverse array of offerings, including motherboards, graphics cards, laptops, desktops, monitors, and various gaming peripherals. MSI's commitment to quality and performance is evident in its dedication to technologies, sleek designs, and rigorous testing standards. for its gaming-focused products under the MSI Gaming brand, the company has earned a reputation for delivering high-performance components that enhance the gaming experience.

MSI Website: https://www.msi.com/
MSI LinkedIn: https://www.linkedin.com/company/msi-computer/

Technology Explained


CPU: The Central Processing Unit (CPU) is the brain of a computer, responsible for executing instructions and performing calculations. It is the most important component of a computer system, as it is responsible for controlling all other components. CPUs are used in a wide range of applications, from desktop computers to mobile devices, gaming consoles, and even supercomputers. CPUs are used to process data, execute instructions, and control the flow of information within a computer system. They are also used to control the input and output of data, as well as to store and retrieve data from memory. CPUs are essential for the functioning of any computer system, and their applications in the computer industry are vast.



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