Exciting Product Update for VisualStation VS960HD


July 28, 2021

Exciting Product Update for VisualStation VS960HD

Summary: Synology has announced the discontinuation of its VS960HD product due to recent supply-side disruptions, while still providing software updates and after-sales support to existing customers and continuing to develop new products to meet evolving market demands.

  • Synology assures existing VS960HD customers that product support will remain unaffected.
  • Synology maintains a separate inventory of repair and replacement parts, guaranteeing after-sales support.
  • Synology remains a trusted partner with a wide range of products tailored to meet various business requirements.


Synology, a leading provider of innovative Storage solutions, has announced the discontinuation of its VS960HD product due to recent supply-side disruptions. The company, known for its commitment to long product lifecycles, has been forced to make this decision as vital components used in the VS960HD have been abruptly discontinued by the manufacturer.

Despite this development, Synology assures existing VS960HD customers that product support will remain unaffected. The device will continue to receive software updates, ensuring its functionality and performance. Additionally, Synology maintains a separate inventory of repair and replacement parts, guaranteeing after-sales support even after the discontinuation of the component.

Synology’s dedication to providing stable stocks of its products across markets is evident in its long-term agreements and component reserves. However, unforeseen disruptions in the supply chain have necessitated this premature discontinuation. The company remains committed to delivering high-quality storage solutions and will continue to innovate in response to evolving market demands.

As businesses increasingly rely on efficient storage solutions for their data management needs, Synology remains a trusted partner. With a wide range of products tailored to meet various business requirements, Synology continues to provide reliable and scalable storage solutions that empower organizations to optimize their operations.

While the discontinuation of the VS960HD may disappoint some customers, Synology’s commitment to ongoing support ensures that existing users can continue to rely on the device for their storage needs. As Synology continues to develop new products and enhance its existing offerings, businesses can look forward to future innovations that address their evolving storage requirements.

About Synology:

Synology is dedicated to providing high-quality storage solutions for businesses and individuals. With a focus on innovation and reliability, Synology offers a wide range of products, including network-attached storage (NAS), surveillance solutions, and backup systems. Synology’s commitment to long product lifecycles and exceptional customer support has made it a trusted brand in the industry.

For more information, visit www.synology.com.

Background Information


About Synology: Synology is a Taiwanese pioneering technology company for its innovative network-attached storage (NAS), Storage, IP surveillance solutions, and robust network equipment. With a steadfast commitment to delivering secure, reliable, and user-friendly solutions, Synology empowers individuals and businesses alike to effortlessly manage, safeguard, and share their data in a connected world. Synology's comprehensive range of products caters to various needs, from personal storage to enterprise-level data management, setting new standards for data accessibility, security, and collaboration.

Synology Website: https://www.synology.com/
Synology LinkedIn: https://www.linkedin.com/company/synology/

Technology Explained


NAS: Network Attached Storage (NAS) is a specialized storage device or server that provides centralized data storage and access over a network, usually using Ethernet connections. NAS systems are designed to offer a convenient and efficient way to store and share files among multiple users or devices within a home or office environment. Unlike traditional storage solutions, NAS devices operate independently and have their own operating systems and management interfaces. They are characterized by easy setup and configuration, making them accessible even to users with limited technical expertise. NAS devices can offer various features, including data redundancy through RAID configurations, remote access over the internet, automatic backup, media streaming, and even application hosting in some advanced models. As a versatile and user-friendly storage solution, NAS has become a popular choice for both personal and small business use.



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