Microsoft acknowledges issues with OneDrive on macOS


November 11, 2024 by our News Team

Microsoft is addressing an issue with its OneDrive service on macOS Sequoia, where the app is freezing when attempting to open or save content, and suggests using the web interface as a temporary workaround until a fix is released.

  • The company is actively working on a solution to the issue with the OneDrive app on macOS.
  • Microsoft is aware of the problem and is taking steps to address it.
  • Users can utilize the web interface of OneDrive as a workaround until the bug is resolved.


Microsoft is currently investigating an issue with its OneDrive service, specifically with the macOS application. Users have reported that the app has been freezing when attempting to open or save content directly from the system. According to Microsoft, this problem seems to be limited to macOS Sequoia, the latest version of Apple’s operating system. It appears that a recent update to the app has introduced a bug that causes it to freeze when trying to access documents stored on OneDrive.

The company has acknowledged the issue and is actively working on a solution. An update is expected to be released soon to address this problem. In the meantime, users are advised to utilize the web interface of OneDrive to open and save important documents until Microsoft resolves the bug.

It’s frustrating when technology doesn’t work as expected, especially when it comes to important tasks like accessing and saving documents. Many of us rely on cloud storage services like OneDrive to keep our files safe and easily accessible across different devices. So, when an app that is supposed to make our lives easier starts causing headaches, it’s natural to feel a bit annoyed.

The good news is that Microsoft is aware of the issue and is actively working on a fix. It’s always reassuring to know that the company behind the software is on top of things and taking steps to address the problem. While it may be a temporary inconvenience, it’s important to remember that bugs and glitches are a part of the software development process. Even the most well-established companies encounter these issues from time to time.

In the meantime, Microsoft suggests using the web interface of OneDrive as a workaround. This means accessing your files directly through a web browser instead of using the app on your macOS device. While it may not be as convenient as using the app, it should allow you to continue working with your important documents without any interruptions.

It’s worth noting that this issue seems to be specific to macOS Sequoia, the latest version of Apple’s operating system. If you’re using a different version of macOS, you may not be affected by this bug. However, it’s always a good idea to stay informed and keep an eye out for any updates or announcements from Microsoft regarding this issue.

So, if you’re a macOS Sequoia user and you’ve been experiencing issues with the OneDrive app, rest assured that Microsoft is on the case. They are actively investigating the problem and working towards a solution. In the meantime, utilizing the web interface of OneDrive should help you continue working with your important documents seamlessly.

Technology can be a double-edged sword. It brings us incredible convenience and efficiency, but it can also throw a few curveballs our way. The key is to stay patient and adaptable, knowing that companies like Microsoft are dedicated to providing us with the best possible user experience.

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Background Information


About Apple:

Apple Inc., known for its iconic products, was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne in 1976. The company has since revolutionized the technology landscape with innovations like the Macintosh computer, iPod, iPhone, iPad, and more. for its emphasis on design, user experience, and ecosystem integration, Apple's devices and software have made a profound impact on various industries. With a commitment to quality and innovation, Apple remains a global technology leader.

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About Microsoft:

Microsoft, founded by Bill Gates and Paul Allen in 1975 in Redmond, Washington, USA, is a technology giant known for its wide range of software products, including the Windows operating system, Office productivity suite, and cloud services like Azure. Microsoft also manufactures hardware, such as the Surface line of laptops and tablets, Xbox gaming consoles, and accessories.

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