Microsoft’s Solution for Challenging Email Interactions: Bug-Free Outlook Upgrade


February 2, 2025 by our News Team

Microsoft is investigating and addressing a bug in Outlook Classic that causes issues with scrolling and clicking on messages after recent updates, with a temporary solution being to switch between messages.

  • Microsoft is actively investigating and addressing issues with Outlook Classic.
  • Temporary relief can be found by switching between different messages.
  • The company is working on a solution for these bugs in future updates.


Microsoft recently confirmed a new bug that’s causing headaches for Outlook Classic users. After recent updates, reports of issues with scrolling through emails and even clicking on messages have surfaced. It seems that the functionality isn’t always up to par.

These problems started to appear with the latest system updates, specifically the Build 16.0.18227.20082 update. Some users began experiencing difficulties when opening messages or encountered erratic scrolling behavior when selecting text.

Thankfully, Microsoft has acknowledged these issues and is currently investigating them. In the meantime, they suggest trying to switch between different messages when the problem occurs, as this might provide temporary relief.

Of course, this isn’t a perfect solution, but it could help those who are affected. Hopefully, Microsoft will address and fix the problem in future Outlook updates. It’s always frustrating when software we rely on daily doesn’t work as expected, but it’s reassuring to know that the company is actively working on a solution.

Have you experienced any of these Outlook Classic bugs? Let us know in the comments below. And stay tuned for more updates on this issue.

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About Microsoft:

Microsoft, founded by Bill Gates and Paul Allen in 1975 in Redmond, Washington, USA, is a technology giant known for its wide range of software products, including the Windows operating system, Office productivity suite, and cloud services like Azure. Microsoft also manufactures hardware, such as the Surface line of laptops and tablets, Xbox gaming consoles, and accessories.

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