Arctic acknowledges pricing mistake in anniversary promo, offers refunds to overcharged customers.


July 27, 2024 by our News Team

ARCTIC celebrates its 23rd anniversary by giving back to customers with an enticing promotion, but a pricing error occurs, causing disappointment among customers; however, the company takes swift action to rectify the situation and extends the anniversary deals as a gesture of commitment to customer satisfaction.

  • ARCTIC is a renowned cooling solutions provider with 23 years of experience.
  • They take responsibility for their mistakes and prioritize customer satisfaction.
  • ARCTIC extends their anniversary deals to make up for any inconvenience caused by the pricing error.


Arctic, the renowned cooling solutions provider, recently celebrated its 23rd anniversary by giving back to its loyal customers. They had planned an enticing promotion, offering selected products at an attractive price. However, as luck would have it, a pricing error occurred, causing some disappointment among customers. But fear not, because ARCTIC swiftly took action to rectify the situation and ensure that everyone benefits equally from their Thank You campaign.

“We sincerely apologize for this mistake and will do everything to make amends. Our customers and their trust in us are of utmost importance to ARCTIC,” said Magnus Huber, the CEO of ARCTIC. It’s refreshing to see a company taking responsibility and putting the customer first.

So, where did this pricing error occur? Well, it happened over at the ARCTIC Store on Amazon. For a brief period, the prices for the Liquid Freezer III and Freezer 36 series didn’t match the intended promotional prices. It’s a shame when these things happen, but let’s not dwell on the negatives. Instead, let’s focus on how ARCTIC is making things right for their valued customers.

If you happened to be one of the unlucky ones who didn’t receive the promotional price when purchasing these products, fret not! ARCTIC has got your back. They will automatically refund the overcharge difference to those customers who were affected. It’s great to see ARCTIC taking proactive steps to ensure fairness and customer satisfaction.

But wait, there’s more! In an effort to make up for any inconvenience caused by the pricing error, ARCTIC has decided to extend the anniversary deals for the Liquid Freezer III and Freezer 36 product lines. That’s right, folks, you now have at least two more months to take advantage of these amazing offers. It’s a gesture that shows ARCTIC’s commitment to their customers and their determination to make things right.

ARCTIC understands that mistakes happen, but it’s how they handle those mistakes that truly matters. By promptly addressing the pricing error, refunding affected customers, and extending the anniversary deals, they have shown their dedication to customer satisfaction. It’s this kind of transparency and accountability that builds trust and loyalty among consumers.

So, if you were eyeing those Liquid Freezer III or Freezer 36 products, now is the perfect time to grab them at a fantastic price. Don’t miss out on this opportunity to experience ARCTIC’s top-notch cooling solutions and join the thousands of satisfied customers who trust in their products.

In conclusion, ARCTIC’s 23rd anniversary celebration may have had a minor hiccup, but they quickly made things right. Their commitment to fairness and customer satisfaction is commendable, and their extension of the anniversary deals is a testament to their dedication. Let’s raise a glass to ARCTIC for their transparency, accountability, and for always putting the customer first. Cheers to 23 years of excellence, and here’s to many more!

Arctic acknowledges pricing mistake in anniversary promo, offers refunds to overcharged customers.

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Background Information


About Arctic: Arctic is a rising star in the tech industry with a focus on developing innovative cooling solutions for electronic systems. As the leading manufacturer of computer cooling solutions, Arctic has been at the forefront of the industry for many years. The company has over 25 years of experience and is celebrated for their pioneering designs and cutting-edge technology. Their commitment to quality and innovation has resulted in an extensive range of coolers, power supplies and fans that have become indispensable components of all major computer system builds. As their range of products continues to grow, Arctic is energizing the PC component market and revolutionizing the way enthusiasts and professionals build out their systems.

Arctic website  Arctic LinkedIn



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